I don't usually ask for favors, but...
this is REALLY important.
Our staff puts a HUGE emphasis on continuous improvement.
In fact, this emphasis has lead directly to the two slogans we have hanging in front of our front and back walls: "One Day Better" and "Raise Your Expectations".
Hanging over the front door, so you can see it every day when you walk out, and so I can see it directly from my office chair, all day, everyday.
Real, meaningful, lasting improvement doesn't happen overnight.
It takes months and months of dedicated practice. But continuous progress doesn't just require effort; it requires the humility to recognize that there may be a better way to achieve your goals.
A more direct, albeit rarely "easier" path.
The only way to discover a new path, simply, is to look for it. To recognize that you don’t know everything, and to ask for help from those that have the information you’re seeking.
We expect this from our clients, from you. We expect you to constantly be evaluating whether your actions are consistent with your goals. We expect you to embrace the "One Day Better" concept, to take one step toward your goals every time you walk through our doors. And we expect you to trust us...to trust that we have your safety, health, and goals in mind when we design and coach you through your program.
We also expect it from ourselves. This is why every member of our staff is constantly pursuing new information in an attempt to make slight improvements to our programs, and why we meet regularly as a staff to ask the simple question, “What can we do better?”
I hope that you also expect this from us. This is what our slogan “Raise Your Expectations” is all about.
Not only do we think you should expect more from yourself (you’re capable of much more than you give yourself credit for), we also think you should expect more from the people you entrust your physical health to, or in this case, from us.
It's not an accident that this is the first thing you see when you walk into our facility
It’s important to our staff, and to me personally, that you feel like you’re not just a client, but part of our community, a member of the #EndeavorFamily.
If there’s something we can be doing better, we want to know about it.
With this in mind, we recently developed a quick survey to get feedback about your experience with us.
Even if you haven’t been in for a while, it would mean a lot to us if you could take a few moments to fill this out. It will take less than 5 minutes, and the feedback will go a long way in helping us improve our level of care.
Thank you in advance for taking a few minutes out of your day to help us improve ourselves.
To your success,
Kevin Neeld, MS, CSCS, USAW, PRT, TPI, LMT
Director of Performance
P.S. If you want to add any comments not on the survey, please feel free to respond directly to this email! Endeavor Survey